Our Company

  • The Beginning
    One man, one set of Swiss tools and one singular vision - to create handmade, true chocolate confections.

  • Burdick's Today
    L.A. Burdick Chocolates’ global recognition and reach, with uncompromising standards, tireless dedication to craft, and charming inventiveness.

  • The Burdick Mouse
    Leftover ganache, yarn remnants and starry-eyed children inspired the signature L.A. Burdick chocolate mouse. 

  • Career Opportunities
    L.A. Burdick Chocolates is always looking for dedicated and talented candidates to join our growing team. 
 

Career Opportunities at L.A. Burdick Chocolates


E-COMMERCE AND DIGITAL BUSINESS MANAGER

L.A. Burdick Chocolates is looking for a Manager of E-Commerce and Digital Manager to join our growing team, who is motivated, passionate and knowledgeable about web design and implementations, and eager to work hard and contribute to the fast growing vertical in the business.
 

This role is responsible for managing burdickchocolate.com. The Manager of E-commerce and Digital will be responsible for the e-commerce experience, including website content, customer engagement, conversion, and retention. The Manager will also be responsible for digital marketing and analytics as well as the technical aspects of website management. The right candidate will have proven experience in an e-commerce and/or digital role.
 

Job Duties:

  • Recommend and implement strategies that will drive traffic, conversion, retention, revenue, and profitability.
  • Implement SEO and SEM strategies to improve traffic and performance.
  • Communicate website and campaign performance, return on investment (ROI), make recommendations for additional online marketing strategies to increase conversion and growth.
  • Provide analysis and reporting on a systematic basis and be able to provide recommendations to improve performance.
  • Create and analyze Google Analytics, ranking reports and social analytics data to make recommendations to optimize website and digital marketing content.
  • Work with management team to develop and implement new strategies designed to improve overall brand awareness and targeted Search Engine Results Page (SERP) results.
  • Plan and manage digital marketing budget.
  • Oversee digital marketing strategy for all channels.
  • Determine ways to promote new and existing content on the website.
  • Keep current on the latest trends in the digital marketing industry.
  • Oversee day-to-day management of the website.
  • Ensure website is merchandized correctly with appropriate presentation of all category and product pages, and ensure product detail information accuracy.

Qualifications:

  • 5+ years of relevant experience in a similar role.
  • Bachelor's degree in Marketing, Communication, Journalism, Advertising or equivalent.
  • Experience working in a customer-focused e-commerce environment.
  • Proven track record in making short- and long-term business recommendations.
  • Experience of growing revenue and implementing improvements.
  • Passionate about e-commerce and analytics.
  • Desire to learn and stay current with latest marketing trends and technology.
  • Strong time management skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and think outside of the box.
  • Strong work ethic with a hands-on approach.
  • Self-starter with a high level of initiative, strong sense of ownership and a disciplined approach to quality and its effect on the intended audience.


Competitive salary and generous benefits package including medical, dental, vision, and employer matched 401K plan.

Please send cover letter and resume with 3 professional references to: humanresources@burdickchocolate.com


Founded in 1987, L.A. Burdick Handmade Chocolates is an artisan chocolatier with retail locations in Cambridge, Boston, Walpole, New York and Chicago, as well as an e-commerce business (www.burdickchocolate.com). For 30 years, L.A. Burdick has been devoted to handcrafting artisanal chocolates that combine “Swiss know-how, French gastronomic thoughtfulness, and American imagination,” in the words of the founder Larry Burdick, a pioneer of fine chocolates in America. Signature items include the Chocolate Mice and Drinking Chocolates.

L.A. Burdick has been named the maker of one of the best chocolates in the U.S. and one of the best hot chocolates in the U.S. by Food & Wine and Travel + Leisure, and has also been praised by numerous media outlets, including New York Times, Boston Globe, Bon Appétit, Vogue, Forbes, among others.

 

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