Career Opportunities at L.A. Burdick Chocolates

CAFÉ MANAGER

L.A. Burdick Chocolates is looking for a full time enthusiastic and motivated Manager for our Cambridge Café located in Harvard Square. The successful candidate will have the opportunity to join a motivated and professional retail team; work in a beautifully appointed, chocolate retail and European-style café environment.

This position is responsible for leading all team members, maintaining high store standards and conditions, and fostering a positive environment, which provides efficient and friendly service, ensuring a quality experience for both our shop customers and team members. 

Duties:

• Lead the Café and communication with headquarters
• Accomplishes HR objectives by assigning, scheduling, coaching, communicating job expectations; adhering to policies and procedures
• Facilitates on-going training and development or current staff
• Meets operational standards by implementing production, productivity, quality and customer service standards; resolving problems; identifying system improvements
• Meet financial standards by balancing cash outs; daily bank deposits and identifying variances
• Maintain café general supplies inventory by checking stock, placing orders, and verifying receipt
• Key holder, including opening and closing

Qualifications:

• Highly responsible and committed
• Management Proficiency
• Barista experience preferred
• Professional and polished personal presentation
• Basic Microsoft Excel and Outlook use
• ServSafe Certification preferred but not necessary
• Experience with front of house and back of house POS systems and functions
• Capable of lifting and carrying loads of 40 lbs.
• Bachelor's degree and/or 2-5 years of management experience

We offer a competitive salary and generous benefits package including medical, dental, vision, company matched 401K and more!

To be considered for employment, please send cover letter and resume with 3 professional references to: humanresources@burdickchocolate.com

Founded in 1987, L.A. Burdick Handmade Chocolates is an artisan chocolatier with retail locations in Cambridge, Boston, Walpole, New York and Chicago, as well as an e-commerce business (www.burdickchocolate.com). For 30 years, L.A. Burdick has been devoted to handcrafting artisanal chocolates that combine “Swiss know-how, French gastronomic thoughtfulness, and American imagination,” in the words of the founder Larry Burdick, a pioneer of fine chocolates in America. Signature items include the Chocolate Mice and Drinking Chocolates.

L.A. Burdick has been named the maker of one of the best chocolates in the U.S. and one of the best hot chocolates in the U.S. by Food & Wine and Travel + Leisure, and has also been praised by numerous media outlets, including New York Times, Boston Globe, Bon Appétit, Vogue, Forbes, among others.