Our Company

  • The Beginning
    One man, one set of Swiss tools and one singular vision - to create handmade, true chocolate confections.

  • Burdick's Today
    L.A. Burdick Chocolates’ global recognition and reach, with uncompromising standards, tireless dedication to craft, and charming inventiveness.

  • The Burdick Mouse
    Leftover ganache, yarn remnants and starry-eyed children inspired the signature L.A. Burdick chocolate mouse. 

  • Career Opportunities
    L.A. Burdick Chocolates is always looking for dedicated and talented candidates to join our growing team. 
 

Career Opportunities at L.A. Burdick Chocolates


CAFÉ MANAGER

L.A. Burdick Chocolates is looking for a full time Assistant Manager for our Cambridge Café located in Harvard Square. The successful candidate will have the opportunity to join and co-lead a motivated and professional retail team and work in a beautifully appointed, chocolate retail and European-style café.
 

Duties:

  • To Meet operational standards by ensuring adherence to defined methodologies, processes and procedures; maintaining the highest standards in customer service; successfully identifying and resolving problems in proactively/reactively as they arise; identifying, implementing and maintaining procedural improvements.
  • To meet financial standards by balancing cash outs; daily bank deposits; identifying, resolving and communicating variances; controlling labor costs; managing inventory levels and minimizing wastage; prudent and cost-effective expenditure on goods and services.
  • Maintain cafe' general supplies inventory, by checking stock; placing orders (both internally and externally); verifying receipt.
  • Accomplishes HR objectives - recruitment, onboarding, training and ongoing mentoring and motivating; team scheduling; communicating and reinforcing job expectations; adhering to defined policies, procedures and best practice.

Qualifications:

  • Highly responsible and committed to the work they undertake and the businesses they manage.
  • Care and diligence in tasks undertaken and motivated to attain excellence.
  • Experienced in managing diverse teams (skills, availability, employment statuses).
  • Professional and polished personal presentation with evolved engaged and motivational communication skills and style.
  • Experience of refined quality café and/or retail environments including but not limited to consistent and maticulous product merchandising, adherence to food and beverage safe handling standards, immaculate front and back-of-house physical presentation and organization.
  • Experience POS systems and functions.
  • Capable of lifting and carrying loads of 40 lbs.


We offer a competitive salary and generous benefits package including medical, dental, vision, company matched 401K and more!

To be considered for employment, please send cover letter and resume with 3 professional references to: humanresources@burdickchocolate.com


Founded in 1987, L.A. Burdick Handmade Chocolates is an artisan chocolatier with retail locations in Cambridge, Boston, Walpole, New York and Chicago, as well as an e-commerce business (www.burdickchocolate.com). For 30 years, L.A. Burdick has been devoted to handcrafting artisanal chocolates that combine “Swiss know-how, French gastronomic thoughtfulness, and American imagination,” in the words of the founder Larry Burdick, a pioneer of fine chocolates in America. Signature items include the Chocolate Mice and Drinking Chocolates.

L.A. Burdick has been named the maker of one of the best chocolates in the U.S. and one of the best hot chocolates in the U.S. by Food & Wine and Travel + Leisure, and has also been praised by numerous media outlets, including New York Times, Boston Globe, Bon Appétit, Vogue, Forbes, among others.

 

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