L.A. Burdick Chocolate is not responsible for refunds or replacement shipments on orders where the shipment tracking confirms delivery. If your shipment tracking number confirms delivery but you have not received your package, please contact your carrier. In the event of an undeliverable shipment L.A. Burdick Chocolate will refund the credit card for the amount of the product purchased only. Shipping charges will still apply. Burdick Chocolates cannot be responsible for incorrect addresses.
International packages are NOT guaranteed. When placing an order, please carefully check recipient's address as it is difficult to correct an address once the package leaves the country. We are not always notified of undeliverable packages, and due to the expense we cannot reship because of customer error. We show pricing for frequently shipped-to countries. If the country you wish to ship to is not listed please call customer service at 1.800.229.2419 for assistance or email us at firstname.lastname@example.org. To track international packages, please call customer service at 1.800.229.2419 for assistance.
Important Note: The Fair Credit Billing Act does not cover liability for automatic debit cards or check cards. At L.A. Burdick Chocolate, we recommend using a credit card rather than a debit or check card when purchasing products online.
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