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CONTACT INFORMATION |
Phone
800.229.2419
Mon-Thurs 8:30am - 6pm EST
Friday 8:30am - 5pm EST
Holiday Extended Hours
Saturday 9am - 4pm EST
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Post
Burdick Chocolate
PO Box 593
Walpole, NH 03608
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Email
sales@burdickchocolate.com
Our customer service reps will respond
as quickly as possible.
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ONLINE FORM
Use this link to access our convenient online form.
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Here at L.A. Burdick Chocolate we continually strive to meet the needs of our customers for orders large and small. The customer service representatives in Walpole, NH are knowledgable, friendly, and efficient. They know chocolate! When you need a professional, personal, hands-on approach to your order, whether it's help with your gift card message, to individualize a gift, or to place a large order for wedding favors, our staff is here to help. We try to make online ordering as seamless as possible, but remember - assistance is never more than a phone call away. |
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 “I just wanted to say, as a long time Burdick’s fan and customer, how consistently thrilled I am with your products, their beautiful presentation, and fantastic customer service. I can think of no gift that is more special to give or receive than Burdick’s delicious chocolates!”
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“Thank you so much for your help today. What great customer service to have a company reach out to proactively help me save a few bucks and still get my dad his gift on time. I really appreciate it!”
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 SHOPPING ONLINE
Our shopping cart enables you to place an order with us 24 hours a day, 7 days a week. Most orders are filled within 48 hours. This is particularly useful for those times when you suddenly remember a special occasion, such as a birthday or anniversary, and need to have a gift sent as soon as possible.
Online orders are shipped within the USA, Canada and internationally, please see our SHIPPING page for rate schedules.
Problems on our site?
- email Website Coordinator |
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Customized Orders
Burdick Chocolate welcomes your specialized wedding and special event orders. To ensure accuracy, a summary of your customized order will be emailed to you. We request that you review the information, make any necessary corrections and reply to the email as confirmation. You will have up to the Friday before the order is due to ship to make any changes to your customization. A fee of 10% of product total will be charged if changes have to be made after the Friday indicated above. |
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Damaged Orders
If your package arrives damaged during shipment you must notify Burdick Chocolate within 24 hours of receipt of goods if you want us to send a replacement. |
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Incorrect Orders
Please review your order carefully before submitting. Burdick Chocolates cannot be responsible for incorrect addresses.
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Return Policy
In general we do not ask for our chocolate or pastry to be returned. We would only ask for a product to be returned in order to ensure the proper efforts are made to provide the highest possible quality in the future. If for any reason your order arrives in unsatisfactory condition, or is sent incorrectly, we are happy to send a replacement or offer a full refund. Please call customer service at 800-229-2419 to initiate this process with one of our representatives. |
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