QUICK TIPS

  • Check Addresses
    Each wrong address may incur a reship surcharge.

    USPS Address Lookup
     

  • Select a ship date
    Same day shipping is available for orders received by 4pm EST. We do not ship over weekends.

  • Holiday Seasons
    Please allow extra time due to high volume and adverse weather.

  • Warm Climates
    We use icepacks. Notify recipient of expected delivery - we cannot be responsible for items left unattended.

  • P.O. Box / Military
    Please call for assistance.

  • Saturday Delivery
    A Saturday delivery surcharge applies.





  • GUARANTEE | RETURN POLICY
    It's simple - at L.A. Burdick Chocolate we guarantee satisfaction!

    We expect everything we sell to be only of the highest quality and want every customer to be completely satisfied with his or her purchase.

    If you aren't completely satesified please call (800) 229-2419 within one week of receipt. We'll send you a prompt refund or replacement, whichever you prefer.

Shipping Information - We ship with care

Selecting a SHIPPING DATE and METHOD

We use 1 or 2 day ship methods due to the perishable nature of our product.

During the checkout procedure, you will be asked when you want your order to SHIP (or leave our facility). Based on the date you select, you’ll see all relevant shipping options with the expected transit time for each choice. If you want to change it, simply click on the calendar to select another ship date. NOTE: Selecting a FRIDAY for a ship date will only provide a Saturday delivery date.
A Saturday surcharge will be applied.

How and When We Ship

Same day shipping is available for orders received by 4pm EST. We do not ship over the weekend due to the perishable nature of our product.

Calendar Blackout Dates

Weekends, holidays and certain dates during high volume seasons may be "blacked out" on the calendar, and therefore unavailable when selecting a ship date at checkout.

Saturday Delivery

Saturday delivery is available to most locations in the US. If not available for the destination address provided, we will notify you the day your order is placed. There is an additional Saturday delivery surcharge of $15.00 for this service.

Address Verification

Please note that when shipping to a physical address, an accurate street address, suite/apartment number, company name (if applicable), and phone number is required to ensure proper delivery.

Check addresses before you start: USPS Zip Code Lookup.

Busy Holiday Seasons

Thanksgiving, Christmas/Hanukkah, Valentine's Day, Mothers Day and Easter are chocolate's busiest seasons. Please allow more time by selecting earlier ship dates. (Allowing plenty of time gives you more delivery options, too - ship earlier to save overnight delivery fees!)

Shipping via UNITED STATES POSTAL SERVICE

(Including Alaska and Hawaii) We do not ship via USPS. We do not ship to P.O. Boxes.
Please call customer service at (800) 229-2419 to assist with military shipments.

Shipping to Alaska and Hawaii

We ship via UPS Next Day Air (UPS Priority) only to these destinations due to the perishable nature of the product. Because of the distance involved, please allow 2 days for actual delivery.

International Shipping

We ship via UPS Worldwide for destinations outside of the United States. Packages should arrive within 2-5 business days provided there are no delays in customs.

We ship to the following countries:
Canada, Austria, Belgium, Denmark, France, Germany, United Kingdom, Ireland, Japan, Norway, Poland, Spain, Switzerland 

International packages are NOT guaranteed. When placing an order, please carefully check the recipient's address as it is difficult to correct an address once the package leaves the country. We are not always notified of undeliverable packages, and due to the expense we cannot reship due to customer error. We can provide price estimates for frequently shipped-to countries. Please call customer service at (800) 229-2419 for assistance or email us at sales@burdickchocolate.com.

Warm Temperature Conditions

We are committed to delivering fresh chocolate in good condition, and include icepacks (without charge) when shipping to warm climates.

What you can do:
We urge you to select an OVERNIGHT delivery option if the temperature at your destination city is more than 70°F. Please make every effort to notify the recipient that a package will be arriving. We cannot be responsible for items left unattended or not sent overnight in warm weather.

Check temperature conditions worldwide: www.weather.com

No Signature Required

All orders are shipped "no signature required" which means the package will be left at the destination address specified. We are not responsible if the package is lost or stolen after delivery.

Order Tracking

Once your order is shipped we will send you an email with tracking details. You will then be able to track your package by going to the carrier's website.